Jackson Laboratory

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Contact Jax

General Inquiries

For press inquiries, e-mail: news@jax.org
For JAX Mice & Services Customer Support, e-mail: orderquest@jax.org
For social media inquiries, e-mail: socialmedia@jax.org
For general inquiries, or for information about JAX Research, JAX® Mice and Services, JAX Genomic Education, please use our Inquiry Form.
To reach individual researchers, please see our Faculty Directory.
Various email contacts for Sponsored Research Administration are available.

Research Partnerships

For inquiries about collaborating with JAX research, please contact BJ Bormann, Vice President for Translational Science and Network Alliances.

Frequently Used Phone Numbers

JAX Mice & Services Customer Support

orderquest@jax.org

Monday - Friday
8am - 8pm ET (5am - 5pm PT) (Domestic)
4am - 4:30pm ET (International)

1.800.422.6423 (US, Canada & Puerto Rico)

1.207.288.5845 (International)

1.207.288.6150 (Fax)

Giving to JAX

develop@jax.org

Monday - Friday
7:30am - 3:30pm ET

1.800.474.9880
US & International

Administrative Contacts

Human Resources
7:30am - 4:00pm ET

Bar Harbor, Maine

The Jackson Laboratory
600 Main Street
Bar Harbor, ME USA 04609
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207-288-6000
Sacramento, California

The Jackson Laboratory
1650 Santa Ana Avenue
Sacramento, CA USA 95838
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800-422-6423
916-469-2542 Fax

Farmington, Connecticut

JAX Genomic Medicine
10 Discovery Drive
Farmington, CT USA 06032
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860-837-2474
Ellsworth, Maine

The Jackson Laboratory
21 Kingsland Crossing
Ellsworth, Maine 04605
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