Jackson Laboratory

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General Inquiries

For general inquiries, or for information about JAX Research, JAX® Mice and Services, JAX Genomic Education, please use our Inquiry Form.
To reach individual researchers, please see our Faculty Directory
Register your interest in doing business with JAX with our Vendor Diversity Form.

Frequently Used Phone Numbers

JAX Mice & Services Customer Support

orderquest@jax.org

Monday - Friday
8am - 8pm ET (5am - 5pm PT) (Domestic)
4am - 4:30pm ET (International)

1.800.422.6423 (US, Canada & Puerto Rico)

1.207.288.5845 (International)

1.207.288.6150 (Fax)

Giving to JAX

develop@jax.org

Monday - Friday
7:30am - 3:30pm ET

1.800.474.9880
US & International

Locations

The Jackson Laboratory

The Jackson Laboratory

600 Main Street

Bar Harbor, ME USA 04609

JAX Genomic Medicine

The Jackson Laboratory

10 Discovery Drive

Farmington, CT USA 06032

Sacramento, CA

The Jackson Laboratory

1650 Santa Ana Avenue

Sacramento, CA USA 95838

916-469-2542 Fax