General Inquiries
For press inquiries, e-mail: news@jax.org
For JAX Asset inquiries (images, illustrations, videos, audio, and editorial content), please submit a request .
For JAX® Mice & Services Customer Support, e-mail: orderquest@jax.org
For social media inquiries, e-mail: socialmedia@jax.org
For general inquiries, or for information about JAX Research , JAX® Mice and Services , or JAX Genomic Education , please use our Inquiry Form .
To reach individual researchers, please see our Faculty Directory .
Various email contacts for Sponsored Research Administration are available.
Research Partnerships
For inquiries about collaborating with JAX research, please contact BJ Bormann, Vice President for Translational Science and Network Alliances .
JAX® Mice & Services Customer Support
orderquest@jax.org
Monday - Friday
5:00 a.m. - 8:00 p.m. ET (Domestic & International )
1.800.422.6423 (US, Canada & Puerto Rico)
1.207.288.5845 (International)
1.207.288.6150 (Fax)
Giving to JAX
develop@jax.org
Monday - Friday
7:30 a.m. - 5:00 p.m. ET
1.800.474.9880 (Domestic & International)
Advancement Staff Directory
Human Resources
hrhelp@jax.org
Monday - Friday
7:30 a.m. - 4:00 p.m. ET
1.207.288.6103