At The Jackson Laboratory, we’re committed to supporting researchers everywhere. That’s why we partner with trusted distributors and propagators who share our dedication to quality and animal welfare.
Our authorized JAX Distributors ensure JAX® mice arrive safely to their destination by handling all importation logistics and providing exceptional customer support in-country. To make access even easier, we work with JAX-approved Propagators—carefully selected partners that meet our rigorous standards. These partners breed a limited selection of JAX® mice locally, reducing the challenges of international shipping while maintaining the integrity of our strains. Every official JAX Propagator follows strict, JAX-approved protocols to minimize genetic drift.
JAX worldwide network of authorized distributors and propagators are below. For any questions regarding international ordering, please contact our team at: [email protected]
| Location | Contact Information | ||
|---|---|---|---|
| Australia | Australian Bio Resources 9-11 Lackey Rd., Moss Vale, NSW 2577, Australia Website: https://abr.org.au Tel: +61 2 92958565 Fax: +61 2 92958566 Email: [email protected] | Ozgene ARC Bentley, WA, Australia Website: www.ozgene.com Email: [email protected] Tel: +61 8 9212 2255 | Translational Research Institute 37 Kent St, Woolloongabba, Qld 4102 Website: www.tri.edu.au Email: [email protected] Phone: +61 7 3443 7000 |
| China | iBio Logistic Co., Ltd. 7th Floor, Building 1, No. 388 Shengrong Road, Pudong New District, Shanghai, China | Website: https://jax.ibiocart.com Tel: +86 400 693 5700 Fax: +86 216 768 7289 Email: [email protected] | |
| Denmark Norway Finland Sweden | Charles River Germany Sandhofer Weg 7 D-97633 Sulzfeld | Tel: +49 9761/406-65 Fax: +49 9761/406-79 Email: [email protected] | |
| France Belgium Luxembourg Switzerland | Charles River France Domaine des Oncins B.P. 0109 69592 L'ARBRESLE Cedex | Tel: +33 4 74 01 69 69 Fax: +33 4 74 01 69 99 Email: [email protected] | |
| Germany Austria Czech Republic Slovakia Hungary Netherlands Switzerland | Charles River Germany Sandhofer Weg 7 D-97633 Sulzfeld Tel: +49 9761/406-65 Fax: +49 9761/406-79 Email: [email protected] | ||
| India | ATNT Laboratories Unit # 12, 8th Floor, Road Number 22, Wagle Estate, Mumbai, Thane - 400604 | Website: www.atntlabs.com Tel: +91-22-25830958 Mob: +91-9892520959 Fax: +91-22-258309599 Email: [email protected] | |
| Israel | Vivox Ltd 2 HaCarmel Street, Yokneam Illit 2066724, Israel (Mail Address: P.O. Box 9, Yokneam Illit 2069201, Israel) | Tel: +972-04-881-3655 Fax: 077-317-9884 Website: www.vivox.co.il Email: [email protected], [email protected], [email protected] | |
| Italy Balkan States | Charles River Italia Via Indipendenza, 11 23885 Calco (LC) | Tel: +39-039-509915 Fax: +39-039-508219 Email: [email protected] | |
| Japan | Jackson Laboratory Japan Headquarters Innotech Bldg. 11F 3-17-6 Shin-Yokohama, Kohoku-ku, Yokohama-shi, Kanagawa 222-0033, Japan | Regional Sales (East Japan) Innotech Bldg. 11F 3-17-6 Shin-Yokohama, Kohoku-ku, Yokohama-shi, Kanagawa 222-0033, Japan Tel: +81-45-474-9340 Fax: +81-45-474-9341 | Regional Sales (West Japan) 1-C Kitamoto Building, 5-25 Takatsuki-cho, Takatsuki-shi, Osaka 569-0803, Japan Tel: +81-72-686-6651 Fax: +81-72-686-6652 |
| Korea | CENTRAL TG, Inc #222, 2F, 396, Seocho-daero, Seocho-gu, Seoul, Republic of Korea (06619) Tel: (+82) 2-577-1684 Fax: (+82) 2-577-1865 Email: [email protected] Website: https://centraltg.co.kr | Orient Bio, Inc. Sub-distributor of Charles River 143-1, Sangdaewon-Dong, Jungwon-gu, Seongnam-si, Gyeonggi-Do, Korea Tel: +82-31-730-6100 Fax: +82-31-730-6715 Email: [email protected] | |
| Malaysia | i-DNA Biotechnology (M) Sdn Bhd A-1-6 Pusat Perdagangan Kuchai, No. 2 Jalan 1/127 Off Jalan Klang Lama, 58200 Kuala Lumpur, MALAYSIA | Mobile: +60 (17) 7666322 Tel: +60 (3) 7980322 Fax: +60 (3) 79874566 Email: [email protected] Website: www.i-dna.com.my | |
| New Zealand Indonesia | Ozgene ARC Bentley, WA, Australia Website: www.ozgene.com Email: [email protected] Tel: +61 8 9212 2255 | ||
| Poland | AnimaLab Sub-distributor of Charles River ul. Dąbrowskiego 343 60-419 Poznań | Tel: +48 61 861 60 04 Fax: +48 61 223 74 67 Email: [email protected] | |
| Singapore | i-DNA Biotechnology Pte Ltd Mobile: +(65) 9622 1086 | InVivos Pte Ltd Phone: +65 6643 8801 | |
| Spain | Charles River España Parc Tecnològic del Vallès C/Argenters, No 7 Oficina AB 08290 Cerdanyola del Valles Barcelona | Tel: +0034 902 105 832 Fax: +0034 902 106 438 Email: [email protected] | |
| Taiwan, R.O.C. | BioLASCO Taiwan Co., Ltd. Sub-distributor of Charles River 3F, No. 316, Chung-Yang Rd. Taipei 115 | Tel: +886-2-26518669 Fax: +886-2-26518969 Email: [email protected] | |
| United Kingdom & Ireland | Charles River UK Limited Manston Road Margate Kent CT9 4LT England | Customer Service: Tel: +44(0)1843 823575 Fax: +44(0)1843 823497 Email: [email protected] | Technical Assistance: Tel: +44(0) 845 601 3160 Fax: +44(0) 1843 823297 Email: [email protected] |
Customer service is available Monday through Friday from 8:00 AM - 8:00 PM ET.
[email protected]
1.800.422.6423 (USA, Canada & Puerto Rico)
1.207.288.5845 (International)