At The Jackson Laboratory, we’re committed to supporting researchers everywhere. That’s why we partner with trusted distributors and propagators who share our dedication to quality and animal welfare.
Our authorized JAX Distributors ensure JAX® mice arrive safely to their destination by handling all importation logistics and providing exceptional customer support in-country. To make access even easier, we work with JAX-approved Propagators—carefully selected partners that meet our rigorous standards. These partners breed a limited selection of JAX® mice locally, reducing the challenges of international shipping while maintaining the integrity of our strains. Every official JAX Propagator follows strict, JAX-approved protocols to minimize genetic drift.
JAX worldwide network of authorized distributors and propagators are below. For any questions regarding international ordering, please contact our team at: [email protected]
| Location | Contact Information | ||
|---|---|---|---|
| Australia | Australian Bio Resources 9-11 Lackey Rd., Moss Vale, NSW 2577, Australia Website: https://abr.org.au Email: [email protected] Tel: +61 2 92958565 Fax: +61 2 92958566 | Ozgene ARC Bentley, WA, Australia Website: www.ozgene.com Email: [email protected] Tel: +61 8 9212 2255 | Translational Research Institute 37 Kent St, Woolloongabba, Qld 4102 Website: www.tri.edu.au Email: [email protected] Tel: +61 7 3443 7000 |
| China | iBio Logistic Co., Ltd. 7th Floor, Building 1, No. 388 Shengrong Road, Pudong New District, Shanghai, China | Website: https://jax.ibiocart.com Email: [email protected] Tel: +86 400 693 5700 Fax: +86 216 768 7289 | |
| Colombia | IntraGe Internacional SAS Carrera 70 F # 72 A 37 Bogota, Colombia | Website: www.intrage.com.co Email: [email protected] Tel: +57 318 374 4043 | |
| France Belgium Luxembourg Portugal Switzerland | Charles River France 327 impasse du Domaine Rozier Domaine des Oncins 69210 Saint-Germain-Nuelles France | Email: [email protected] Tel: +33 (0) 4 74 01 69 69 | |
| Germany Austria Czech Republic Denmark Finland Hungary Netherlands Norway Slovakia Sweden Switzerland | Charles River Germany Sandhofer Weg 7 D-97633 Sulzfeld Email: [email protected] Tel: +49 (0) 9761/406-0 Fax: +49 9761/406-79 | ||
| India | ATNT Laboratories Unit # 12, 8th Floor, Road Number 22, Wagle Estate, Mumbai, Thane - 400604 | Website: www.atntlabs.com Email: [email protected] Tel: +91-22-25830958 Fax: +91-22-258309599 | |
| Indonesia | Ozgene ARC Bentley, WA, Australia Website: www.ozgene.com Email: [email protected] Tel: +61 8 9212 2255 | i-DNA Biotechnology Pte Ltd Website: www.i-dna.sg | |
| Israel | Vivox Ltd 2 HaCarmel Street, Yokneam Illit 2066724, Israel (Mail Address: P.O. Box 9, Yokneam Illit 2069201, Israel) | Website: https://vivox.co.il Email: [email protected], [email protected], [email protected] Tel: +972-04-881-3655 Fax: 077-317-9884 | |
| Italy Balkan States | Charles River Italia Via Indipendenza, 11 23885 Calco (LC) | Email: [email protected] Tel: +39-039-509915 Fax: +39-039-508219 | |
| Japan | Jackson Laboratory Japan Headquarters Innotech Bldg. 11F 3-17-6 Shin-Yokohama, Kohoku-ku, Yokohama-shi, Kanagawa 222-0033, Japan | Regional Sales (East Japan) Innotech Bldg. 11F 3-17-6 Shin-Yokohama, Kohoku-ku, Yokohama-shi, Kanagawa 222-0033, Japan Tel: +81-45-474-9340 Fax: +81-45-474-9341 | Regional Sales (West Japan) 1-C Kitamoto Building, 5-25 Takatsuki-cho, Takatsuki-shi, Osaka 569-0803, Japan Tel: +81-72-686-6651 Fax: +81-72-686-6652 |
| Korea | CENTRAL TG, Inc #222, 2F, 396, Seocho-daero, Seocho-gu, Seoul, Republic of Korea (06619) Website: https://centraltg.co.kr Email: [email protected] Tel: (+82) 2-577-1684 Fax: (+82) 2-577-1865 | Orient Bio, Inc. Sub-distributor of Charles River 143-1, Sangdaewon-Dong, Jungwon-gu, Seongnam-si, Gyeonggi-Do, Korea Email: [email protected] Tel: +82-31-730-6100 Fax: +82-31-730-6715 | |
| Malaysia | i-DNA Biotechnology (M) Sdn Bhd *Distributor for JAX Mice and Envision A-1-6 Pusat Perdagangan Kuchai, No. 2 Jalan 1/127 Off Jalan Klang Lama, 58200 Kuala Lumpur, MALAYSIA | Website: www.i-dna.com.my Email: [email protected] Tel: +60 (3) 7980322 Fax: +60 (3) 79874566 | |
| New Zealand | Ozgene ARC Bentley, WA, Australia Website: www.ozgene.com Email: [email protected] Tel: +61 8 9212 2255 | ||
| Philippines | Davyco Bio Philippines Corporation #977, Zone 7, Brgy Tinurik, Tanauan City, Batangas, Philippines 4232 | Email: [email protected] Tel: +63 956 683 0550 | |
| Poland | AnimaLab Sub-distributor of Charles River ul. Dąbrowskiego 343 60-419 Poznań | Email: [email protected] Tel: +48 61 861 60 04 Fax: +48 61 223 74 67 | |
| Singapore | i-DNA Biotechnology Pte Ltd Website: www.i-dna.sg | InVivos Pte Ltd Email: [email protected] | |
| Spain | Charles River España Parc Tecnològic del Vallès C/Argenters, No 7 Oficina AB 08290 Cerdanyola del Valles Barcelona | Email: [email protected] Tel: +0034 902 105 832 Fax: +0034 902 106 438 | |
| Taiwan, R.O.C. | Taiwa Instrument Co., Ltd. 2F., No.35, Lane 3, Sec. 1, Zhongzheng E.Rd., Danshui Dist., New Taipei City 251, Taiwan Website: www.taiwa.com.tw Tel: +886-2-2626-3966 Fax: +886-2-2626-3066 | BioLASCO Taiwan Co., Ltd. Sub-distributor of Charles River 3F, No. 316, Chung-Yang Rd. Taipei 115 Email: [email protected] Tel: +886-2-26518669 Fax: +886-2-26518969 | |
| United Kingdom & Ireland | Charles River UK Limited Manston Road Margate Kent CT9 4LT England | Customer Service: Email: [email protected] Tel: +44(0) 1843 823575 Fax: +44(0) 1843 823497 | Technical Assistance: Email: [email protected] Tel: +44(0) 845 601 3160 Fax: +44(0) 1843 823297 |
| Vietnam Brunei | i-DNA Biotechnology Pte Ltd | Website: www.i-dna.sg Email: [email protected] Tel: +(65) 6779 0665 Fax: +(65) 6776 0368 | |
If you have questions about our new or previous shipping containers, our Customer Service team is happy to help. Customer service is available Monday through Friday from 8:00 AM - 8:00 PM ET.
[email protected]
1.800.422.6423 (USA, Canada & Puerto Rico)
1.207.288.5845 (International)