JAX® Mice, Products & Services Conditions of Use
“MICE” means mouse strains, their progeny derived by inbreeding or crossbreeding, unmodified derivatives from mouse strains or
their progeny supplied by The Jackson Laboratory (“JACKSON”). “PRODUCT(S)” means biological materials supplied by JACKSON,
and their derivatives. “SERVICES” means projects conducted by JACKSON for other parties that may include but are not limited
to the use of MICE or PRODUCTS. “RECIPIENT” means each recipient of MICE, PRODUCTS, or SERVICES provided by JACKSON
including each institution, its employees and other researchers under its control. MICE or PRODUCTS shall not be: (i) used for any
purpose other than the internal research, (ii) sold or otherwise provided to any third party for any use, or (iii) provided to any agent
or other third party to provide breeding or other services. Acceptance of MICE, PRODUCTS or SERVICES from JACKSON shall be
deemed as agreement by RECIPIENT to these conditions, and departure from these conditions requires JACKSON’s prior written
MICE, PRODUCTS AND SERVICES ARE PROVIDED “AS IS”. JACKSON EXTENDS NO WARRANTIES OF ANY KIND, EITHER EXPRESS,
IMPLIED, OR STATUTORY, WITH RESPECT TO MICE, PRODUCTS OR SERVICES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY OF NON-INFRINGEMENT OF ANY PATENT,
TRADEMARK, OR OTHER INTELLECTUAL PROPERTY RIGHTS.
In case of dissatisfaction for a valid reason and claimed in writing by a purchaser within ninety (90) days of receipt of MICE,
PRODUCTS or SERVICES, JACKSON will, at its option, provide credit or replacement for the MICE or PRODUCT received or the
SERVICES provided; JACKSON makes no other representations and this shall be the exclusive remedy of the purchaser.
Please note specific policy for live mice:
Important Note: This credit policy applies only to shipments of JAX® Mice for which transportation of the mice from The
Jackson Laboratory to the customer’s specified delivery site has been arranged solely by The Jackson Laborator
Credit will be issued for mice received at your facility which are deceased or moribund or for those that die or become ill
within three days after arrival. Credit requests must be received within five days after the delivery date of the order by email
or by telephone followed by a written notification of the problem (see Customer Service contact information) — within five
days after the delivery date of the order. We issue credit for mice received in damaged containers if damage is noted on the
Credit is not provided for the following circumstances:
Shipment of timed pregnant females at one to ten days post-mating that are not pregnant or do not produce a viable litter.
Retired breeders are recently retired from active breeding colonies. We do not guarantee that females will NOT be pregnant
when they are shipped.
Visibly Pregnant Females (untimed visibly pregnant females 15 or less days from last mating).
In no event shall JACKSON, its trustees, directors, officers, employees, and affiliates be liable for any causes of action or damages,
including any direct, indirect, special, or consequential damages, arising out of the provision of MICE, PRODUCTS, or SERVICES,
including economic damage or injury to property and lost profits, and including any damage arising from acts or negligence on the
part of JACKSON, its agents or employees. Unless prohibited by law, in purchasing or receiving MICE, PRODUCTS, or SERVICES from
JACKSON, purchaser or recipient, or any party claiming by or through them, expressly releases and discharges JACKSON from all
such causes of action or damages, and further agrees to defend and indemnify JACKSON from any costs or damages arising out of
any third party claims
MICE, PRODUCTS or SERVICES are to be used in a safe manner and in accordance with all applicable governmental rules and
The foregoing represents the General Terms and Conditions applicable to JACKSON’s MICE, PRODUCTS or SERVICES. In addition,
special terms and conditions of sale of certain MICE, PRODUCTS, or SERVICES may be set forth separately in JACKSON web pages,
catalogs, price lists, contracts, and/or other documents, and these special terms and conditions shall also govern the sale of these
MICE, PRODUCTS and SERVICES by JACKSON, and by its licensees and distributors.
Acceptance of delivery of MICE, PRODUCTS or SERVICES shall be deemed agreement to these terms and conditions. No purchase
order or other document transmitted by purchaser or recipient that may modify the terms and conditions hereof, shall be in any way
binding on JACKSON, and instead the terms and conditions set forth herein, including any special terms and conditions set forth
separately, shall govern the sale of MICE, PRODUCTS or SERVICES by JACKSON.