If you need help with your order, contact Customer Support

For in-depth product & services help, ask our Technical Information Scientists
1
Billing Information
2
End User Shipping
& Delivery Contact
2
3
Product Use
Information
3
4
JAX General Terms
& Conditions Information
New Customer Form
Ready to become a New Customer? We are here and ready to work with you.

Please fill out the New Customer Application/Form below to get started. If you have questions about the form or have an already executed terms and conditions with JAX, please contact Customer Service directly via Email or Phone listed below:

  • orderquest@jax.org
  • 1.800.422.6423 (US, Canada, and Puerto Rico)
  • +1.207.288.5845 (International)

Customer Service representatives can be reached Monday through Friday from 8:00 AM - 8:00 PM EST.