Technical Support

Our Technical Information Scientists are ready to answer your in-depth mouse questions, file comments and suggestions, and solve your technical problems.

micetech@jax.org | 1.800.422.6423 (US) | 1.207.288.5845 (International)

Breeding

Find helpful tips and FAQs for successful mouse colony management.

Learn More

Genotyping

Troubleshoot genotyping and find protocols for your JAX® Mice strains.

Learn More

Health, Housing & Husbandry

Check out guidance for strains that require special housing and care, and FAQs on general mouse health and housing.  

Learn More

Strain Selection
& Phenotyping

Review strain selection FAQs when planning your study and other resources for a better understanding of mouse strain phenotypes.

Learn More

Strain Background & Genetic Drift

Find information for strain background and tips to protect against genetic drift.   

Learn More

Model Generation Frequently Asked Questions

 Find resources to understand CRISPR/Cas9 models.

Learn More

Research Tools: Cre-lox & More

CRE-LOX & More:  Find resources to understand cre-lox and other similar models.   

Learn More

Nomenclature for Mouse Strains

Review standard mouse strain nomenclature.

Learn More

Other Resources

Find additional data, links, and resources used by our Technical Information Scientists to answer common mouse questions.

Learn More
crispr-cas-mouse-model-creation-service

Subscribe to Webinar Announcements

Stay up-to-date on all upcoming complimentary and interactive JAX webinars. 

Learn More
model-creation-services

Register for Upcoming JAX Webinars

JAX® Webinars™: Interactive. Relevent. Information-Rich.

Learn More
white mouse 4

Whitepaper: Humanized Mice for Immuno-Oncology

NSG™ mice are a proven host for engraftment of human tumors or establishment of human immunity following hematopoietic stem cell transplantation.

Download Now