Contact Information and Hours of Operation
Customer Service Hours and Contact:
Email: CGL_COVID_CS@jax.org
Phone: 860-837-2320
|
Day |
Sunday |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
|
Hours |
CLOSED *email and phone monitored, messages returned within 4 hours |
8am – 4:30pm *email and phone monitored before and after hours |
8am – 4:30pm *email and phone monitored before and after hours |
8am – 4:30pm *email and phone monitored before and after hours |
8am – 4:30pm *email and phone monitored before and after hours |
8am – 4:30pm *email and phone monitored before and after hours |
CLOSED *email and phone monitored, messages returned within 4 hours |
Delivery Hours to Laboratory:
|
Day |
Sunday |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
|
Regular Hours |
8am – 12pm |
8am – 4pm |
8am – 4pm |
8am – 4pm |
8am – 4pm |
8am – 4pm |
8am – 12pm |
Labor Day 2021 Holiday Schedule
All samples that require results prior to Tuesday, September 7th must be delivered prior to noon on Sunday, September 5, 2021.
|
Date |
Sample Delivery |
Customer Support |
|
Friday 9/3 |
8am – 4pm |
8am – 4:30pm |
|
Saturday 9/4 |
8am – 12:00pm |
CLOSED |
|
Sunday 9/5 |
8am – 12:00pm |
CLOSED |
|
Monday 9/6 |
CLOSED |
CLOSED |
|
Tuesday 9/7 |
8am – 4pm |
8am – 4:30pm |
We have reduced hours on select Holidays.
Applicable Holiday List:
- New Year’s Day
- Memorial Day
- Independence Day (Fourth of July)
- Labor Day
- Thanksgiving Day
- Christmas Day