Contact Information and Hours of Operation

Customer Service Hours and Contact:
Email: CGL_COVID_CS@jax.org
Phone: 860-837-2320

Day

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Hours

CLOSED

*email and phone monitored, messages returned within 4 hours

8am – 4:30pm

*email and phone monitored before and after hours 

8am – 4:30pm

*email and phone monitored before and after hours 

8am – 4:30pm

*email and phone monitored before and after hours 

8am – 4:30pm

*email and phone monitored before and after hours 

8am – 4:30pm

*email and phone monitored before and after hours

CLOSED

*email and phone monitored, messages returned within 4 hours

Delivery Hours to Laboratory:

Day

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Regular Hours

8am – 12pm

8am – 4pm

8am – 4pm

8am – 4pm

8am – 4pm

8am – 4pm

8am – 12pm

Labor Day 2021 Holiday Schedule

All samples that require results prior to Tuesday, September 7th must be delivered prior to noon on Sunday, September 5, 2021.

Date

Sample Delivery

Customer Support

Friday 9/3

8am – 4pm

8am – 4:30pm

Saturday 9/4

8am – 12:00pm

CLOSED

Sunday 9/5

8am – 12:00pm

CLOSED

Monday 9/6

CLOSED

CLOSED

Tuesday 9/7

8am – 4pm

8am – 4:30pm

We have reduced hours on select Holidays.

Applicable Holiday List:

    • New Year’s Day
    • Memorial Day
    • Independence Day (Fourth of July)
    • Labor Day
    • Thanksgiving Day
    • Christmas Day