MMRRC at JAX contact information

Strain submission

For assistance submitting a strain to the MMRRC, call 800-910-2291.

Order inquiries

For questions regarding orders, contact MMRRC customer service via email, or call:

  • Toll free: 800-910-2291
  • International: +1-530-757-5710
  • Fax: 530-757-3284

Technical information

For inquiries regarding the selection or use of JAX® MMRRC strains, please use our technical support web form, or call:

  • Toll free: 800-422-6423
  • International: +1-207-288-5845

Representatives are available:
Monday - Friday: 8am-8pm ET (5am-5pm PT)  

JAX Services inquiries

To request one of our JAX® services, use our services request form or call:

  • Toll free: 800-422-6423
  • International: +1-207-288-5845
    The MMRRC is a collaborative effort supported by the National Center for Research Resources and the Office of Research Infrastructure Programs (ORIP) of the National Institutes of Health, Department of Health and Human Services.

MMRRC logo